Leave a Review

LEAVE A REVIEW

 If you have any questions about our service, please contact us by filling out the form below and we will get in touch with you shortly. Alternatively, you can give us a call on 01538 398401 or even drop by and visit us – if we cannot help you we will support you to find the right service for you, we hope to see you soon!

Where to Find Us

45 St. Edward Street, Leek, ST13 5DN, United Kingdom


Emergency 24 hour help-line 01538 398401



Office Opening Hours

Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
Closed
Sunday
Closed

Please send Us a Message, if you do not want us to publish your review please let us know.. Thank you so much for taking the time to contact us, we take all feedback on board and use it to continually improve our service to meet your needs.

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REVIEWS



March 2021 - We are so very grateful for all of your help with dad. It was a pleasure to have you in our lives albeit for too short a time. Received from RA - daughter of client

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7th May 2021 - I have employed Families Care for the last 12 months to provide care for my dad who is 93 and has Alzheimer's. They have been excellent both dad and I have appreciated their kindness, thoughtfulness and reliability.  High standards and professionalism was evident at all times. Dad looked forward to their visits, the friendly conversation and attention to his needs made both him and me feel safe. He was always treated with kindness and dignity. The manager is very flexible in meeting your needs which is so important as situations can change rapidly. I highly recommend both the manager and her staff.  submitted by Janet B-S. Daughter of client.

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20/05/2021 - Because Families Care provide a fantastic service, they are adaptable and will provide extra care for me even at short notice. All the staff behave in a professional manner and give me personal care in a caring and respectful way. As well as providing me with personal care, they also offer to do other helpful tasks which makes life easier. The staff chat whilst they provide my care which makes their visits enjoyable and relaxing. I would recommend their services to anyone.


Oliver Hilton

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25/05/2021 - Families care helped me care for my nan when she needed palliative care. I honestly don't think I could of done it without them. They were amazing offering so much support and comfort in such in a difficult time, nothing was to much for them I would highly recommend them they are a wonderful team. From Steven Tatton

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10/11/2021 - "Paula and her team cared for Mum in the last few days of her life when we recognised that we needed professional support. In addition to the level of care Mum received in terms of personal comfort, reassurance and palliative care, their commitment extended to giving valuable support to ourselves at a time which was both stressful and emotional, helping to sustain us during a difficult period. We will always be grateful to them for the kindness, respect and dignity with which they treated Mum and their support was invaluable in helping to ensure that Mum remained in her own home."

Kind Regards

Geraldine and Rowena

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